Wednesday, November 29, 2006

Every customer is special & unique.* And you uniqueness is why I've chosen to not deal with you.

I ditched a client today. Or last night, rather. I've never done that before, just walked from a job. I pretty much always finish the job. But this one... I'm not going to go into details, but this was literally a matter of, "Okay, I'm keeping the deposit, here's all the work, you do whatever you want with it, best of luck, buhbye."

I knew when she had read the email because my phone rang four times between 7:30 & 8 am this morning. She's also texted me twice because she's paranoid about me putting discs in the mail to her. Yeah no, dude, I don't wanna deal with you in person. I asked the guy in our mail room to put a tracking number on the envelope, I'll email her the tracking number and she can watch it religiously for the 24 hours it will take for the envelope to go from Manhattan Beach to her P.O. Box in Beverly Hills.

It's like the career version of a breakup, I tell you.

On the one hand, I know I'm doing the right thing for me, because I'm already feeling better. I literally was getting to the point where all I did was work on her stuff so I could finish the gig, and then she would revise even after I explained that we couldn't, and I would have to go back again. I'd been hating working on freelance lately because of it. But now I'm already thinking, "I can go finish the product list for XClient tonight..." and "I'll have time to work on YClient's opening tonight..."

On the other, I have these voicemails on my cellphone that I know I'm going to have to erase without even listening to them. Because if I do, I'll start to feel guilty.

::sigh:: I need less of a conscience, I tell you. And when I'm saying that, you know it's bad.

...which brings me to the fact that I know that a certain member of my dept. has returned. I know this because before I even turned around I could smell her presence. And not in the good way.

*actual sentence that I heard my HelloKittyCoWorker say to the guy at Enterprise when he was giving her a hard time about her rental car. We've since turned it into a phrase of mockage. hee.


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